pisowin96 Privacy Policy
At pisowin96, protecting your personal information is a responsibility we take seriously. This Privacy Policy explains what data we collect from Filipino players, how we use it, who we may share it with, and what rights you have over your own information. By creating an account or using any part of the pisowin96 platform, you confirm that you have read and understood this policy. We encourage you to review this page regularly so you are always aware of how your data is handled.
What Information We Collect
When you register and use pisowin96, we collect several categories of personal information to provide you with a secure and personalised gaming experience. The primary category is account information, which includes your full name, date of birth, email address, phone number, and any identity documents submitted for KYC (Know Your Customer) verification as required under Philippine regulations. This information is mandatory for account creation and helps us confirm your identity, prevent fraud, and comply with anti-money laundering obligations.
We also collect financial information related to your transactions onthe pisowin96 platform, including deposit amounts, withdrawal requests, transaction history, and your preferred payment method in Philippine Peso (PHP / ₱). We collect device and browser data automatically when you access our platform, such as your IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URLs. This technical data helps us optimise platform performance, detect suspicious activity, and ensure a smooth mobile experience for Filipino players. Additionally, we collect usage data such as pages visited, games played, session duration, click patterns, and in-game activity, which allows us to improve our services and tailor content to your preferences.
- Account information: name, date of birth, email, phone number, identity documents
- Financial data: deposits, withdrawals, transaction history in PHP (₱)
- Device & browser data: IP address, browser type, OS, device identifiers
- Usage data: pages visited, games played, session activity, click patterns
- Cookies & tracking: session cookies, preference cookies, analytics identifiers
How We Use Your Personal Data
pisowin96 uses the personal information we collect for a range of clearly defined purposes, all of which are aimed at delivering a safe, fair, and enjoyable gaming environment for players in the Philippines. The primary purpose is to operate and maintain your account, process deposits and withdrawals in Philippine Peso, and ensure that all transactions are accurately recorded. Your data also allows us to verify your identity in compliance with Philippine anti-money laundering laws and responsible gaming obligations, including age verification to confirm you are at least 18 years old.
We use your contact details to send you important service-related communications, such as account verification emails, transaction confirmations, password reset instructions, and security alerts. Where you have opted in, we may also send you promotional content about new games, bonuses, and platform features — you can opt out of marketing messages at any time by contacting our support team or updating your account preferences. Usage and device data help us analyse platform performance, identify and fix technical issues, and make data-driven improvements to the mobile experience that Filipino players rely on.
In addition, your data enables us to detect and prevent fraud, money laundering, collusion, and other prohibited activities that could harm the integrity of the platform or other users. pisowin96 may use aggregated, anonymised data for internal research and reporting purposes; in these cases, no individual user is identifiable. We do not use your personal data for any purpose that is incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.
Cookies & Tracking Technologies
pisowin96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site; they help us remember your preferences, keep you logged in during a session, and ensure the platform functions correctly across different browsers and devices. We use several types of cookies: strictly necessary cookies that are required for core platform functions (such as maintaining your login session and processing transactions), preference cookies that remember your language and display settings, and analytics cookies that help us understand how users interact with the platform so we can make improvements.
We may also use tracking pixels and similar technologies to measure the effectiveness of our communications and understand user journeys across the platform. These technologies collect data such as pages viewed, time on page, and actions taken, which is used solely to improve the pisowin96 experience. You can control cookie settings through your browser preferences; however, please note that disabling strictly necessary cookies may prevent certain features of the platform from working correctly. Where required by law, we will request your consent before placing non-essential cookies on your device.
We do not use cookies to collect sensitive personal information such as passwords or payment card details. All data collected through cookies is processed in accordance with this Privacy Policy and applicable Philippine data protection regulations. If you have questions about how we use cookies, you are welcome to contact our support team for further clarification.
Data Storage & Security Measures
pisowin96 takes the security of your personal data seriously and employs a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your account credentials and financial information remain confidential during transmission. Sensitive data stored on our servers, including identity documents and financial records, is protected by encryption at rest and access controls that limit who within our organisation can view such information.
Your personal data is stored on secure servers in facilities that implement strict physical and digital access controls, regular security audits, and up-to-date intrusion detection systems. We retain your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by applicable Philippine laws and regulations — for example, financial transaction records may need to be retained for a minimum period to comply with anti-money laundering legislation. When your data is no longer needed, we take steps to securely delete or anonymise it in accordance with our data retention policy.
While we apply best-practice security measures, no system can guarantee absolute protection against all threats. In the unlikely event of a data breach that poses a risk to your rights and freedoms, pisowin96 will notify affected users and the relevant Philippine data protection authority in accordance with our legal obligations. We encourage you to protect your own account by using a strong, unique password and enabling any additional security features available on your account settings.
Sharing Data with Third Parties
pisowin96 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we do share certain data with trusted third-party service providers who assist us in operating the platform and delivering services to you. These include payment processors who handle PHP (₱) deposits and withdrawals, identity verification providers who assist with KYC compliance, technology infrastructure providers who support our servers and platform operations, and fraud detection services that help keep our platform secure. All third-party service providers are contractually required to process your data only for the specific purposes for which it was shared and in accordance with applicable data protection laws.
We may also disclose your personal data to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when we are legally required to do so — for example, in response to a valid court order, subpoena, or regulatory investigation. In cases of a corporate restructuring, merger, or acquisition, your data may be transferred to a successor entity, but only subject to the same privacy protections described in this policy. We will inform you of any material changes to how your data is handled in such circumstances.
Where data is transferred to third parties located outside the Philippines, pisowin96 takes steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with Philippine data privacy laws. We do not permit third-party service providers to use your data for purposes beyond those strictly necessary to perform their contracted services on our behalf.
Your Rights Over Your Personal Data
Right to Access
You have the right to request a copy of the personal data pisowin96 holds about you at any time. We will respond to verified access requests within the timeframe required by Philippine law.
Right to Correction
If any of the information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can do this by contacting our support team with the relevant details.
Right to Deletion
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any legal retention obligations we are required to fulfil.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes. You can also object to processing based on legitimate interests where your individual situation warrants it.
Right to Portability
Where technically feasible, you may request a structured, machine-readable copy of the personal data you provided to pisowin96, so that it can be transferred to another service provider.
Right to Withdraw Consent
Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request promptly and respond within the period prescribed by applicable Philippine data privacy regulations. Please note that some requests may require identity verification before we can act on them, to ensure your data is not disclosed to unauthorised parties.
Protection of Minors
pisowin96 is strictly an adult gaming platform and is not intended for, directed at, or accessible to persons under the age of 18. We do not knowingly collect personal data from minors. During the registration process, all users are required to confirm that they are at least 18 years of age, and accounts are subject to age verification checks in compliance with Philippine regulations. If we become aware that we have inadvertently collected personal information from a user who is under 18, we will take immediate steps to delete that data and close the associated account.
Parents and guardians who believe that a minor in their care may have registered on the platform or provided personal information without their knowledge are encouraged to contact our support team immediately. pisowin96 is committed to responsible gaming and takes the protection of minors very seriously. We actively cooperate with responsible gaming initiatives and will act swiftly on any credible report of underage access. For more information about our responsible gaming practices, please visit the Responsible Gaming page on our website.
Policy Updates & How to Contact Us
pisowin96 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the platform after any updates are published constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how pisowin96 handles your personal data, please reach out to our dedicated support team at [email protected]. Our team is available around the clock to assist Filipino players and will handle all privacy-related inquiries with care and confidentiality. You also have the right to lodge a complaint with the relevant Philippine data protection authority if you believe your privacy rights have been violated. pisowin96 is committed to working transparently and cooperatively to resolve any concerns about the privacy and security of your personal information.
Have Questions About Your Privacy?
Our support team is ready to help with any privacy-related questions. You can also check our FAQ for quick answers, or register to start enjoying pisowin96 today — safely and securely.